All else being equal, service is the key to securing and retaining distinguished tenants. Our concierge work seamlessly with your management team to enhance your tenant’s experiences and heighten their perceived value of your property. While you recognize tenant loyalty, express your appreciation and maintain regular communication with your tenants, we’ll work behind the scenes to take care of all the logistics and details.
Building-wide Event Coordination
Coordinating events is what we do best! Our connections, exclusive network of service partners and experience run deep. So, no matter what type of event you have in mind, we can make it happen. A few of our successful building-wide events have included: Holiday and Seasonal Lobby Events, Welcome Breakfasts for New Tenant Move-ins, “We’re Fully Leased” Parties, Building Anniversary Parties and “Our Renovations are Complete” Parties.
Gift & Occasion Recognition Programs
Let us help take the burden of managing a recognition or rewards program off your staff. We offer special day and tenant anniversary reminders and gift procurement services to recognize such occasions as Tenant Anniversaries, New Tenant Move-ins, Holiday Gifts for Key Contacts, Lease Signing or Renewals and more.
Design & Communications Services
We offer collateral creation and distribution for all tenant relations events including Save-the Dates, Invitations, E-mail Correspondence and more. Our in-house designer is available to help make sure your message is clear, professional and reflects the exceptional quality of the services you provide. Our concierges are poised and ready to make sure your message reaches your intended audience quickly and efficiently.
Service Plus Tenant Loyalty Program
Our properties receive a quarterly performance report to help them gauge the overall effectiveness of the concierge program and tenant satisfaction.
Lindsey, thanks for all your help with the Ice Cream Social. It was a huge success! ... CBRE I was so excited that our building had Opening Day festivities. The concierge did an excellent job coordinating everything!... PNC