Charm City Concierge is a big supporter of local small businesses – our partnerships with so many of these vendors are important because of C C C: Customization, Customer service, and Community.
Need a unique gift? Choose a theme, designate a budget, get it customized. Frederick Basket Company looks outside the box (sometimes a plate, a flower pot, or even built around a bottle of wine!) to create something special that won’t be found in a big box retailer.
Need to talk to someone real? Customer service is pivotal in repeat business, keeping them honest, fast, and reliable (have you ever tried to CALL Amazon? Good luck!) Your concierge is in constant contact with the vendors she works with; many times these are the actual owners of the company.
Supporting the community through local events, pop up shops, and charity events differentiates many of our vendors from their huge nationwide counterparts who can seem out of touch with their customers.
Need more reasons to shop small? Check out this article.